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Instructor guideTracking progress
Tracking progress

What every number on your class page means

The tiles, the roster columns and the trends charts, one line each, plus what to check when a number looks wrong.

Kind
Overview
Reading time
3 minutes
Last updated
October 15, 2026

Open a class and you see a row of tiles, then three tabs: Needs you, By student and By chapter. Here is what each number counts.

The top of a class page: the class name and join code, the Lite and Standard switch, the action buttons, and the row of tiles: Students, Avg completion, Reading, Avg score, At risk and Needs you.
Each tile has an information icon with a short reminder of what it counts.

The tiles

TileWhat it counts
StudentsStudents who have joined. Invitations not yet accepted are not counted.
Avg completionThe share of chapters each student has finished, averaged. A student who hasn't started counts as zero.
ReadingHow far into the book the class has read, on average. Underneath: total reading time for the whole class.
Avg scoreEach student's best score on each practice quiz, plus one score per chapter exam, averaged. An exam counts only while the exam Grading setting is a graded one, using the best or the first sitting as you chose. Smart grader scores are not in it. Only students with two or more graded results are included, and the tile says how many. A dash means nobody has two yet.
At riskStudents under 50% complete and with no activity at all (reading, quizzes, uploads or signing in) for 14 days or more. Both have to be true.
Needs youQuestions and messages from students that no one has read yet, written answers to review, grades you're holding, and uploads that couldn't be read. The line under it counts each kind.

When a chapter counts as finished

A chapter counts once the student has read it through, ticked every hands-on step, and passed its practice quiz with 80% or better. If Chapter quizzes is set to Unavailable, the quiz is not needed. Smart-graded QuickBooks® work does not affect completion.

Completion is measured against the plan your class teaches. A Lite class counts chapters 1–8 plus two bonus chapters. A Standard class also counts chapters 9 and 11–16. Appendices never count, so a class that finishes every counted chapter reads 100%. Switch the class with Class type at the top of its page and every number re-measures.

The By student tab

ColumnWhat it shows
StudentName, email, and a badge if one applies: At risk, Invited or Awaiting approval.
ReadingThe furthest page reached.
QuizzesBest practice quiz scores.
ExamsBest chapter exam scores.
Smart graderHow many smart graders they have done, such as 12/40, with the average of their best scores under it. It turns green only when every one is in.
CompletionThis student's share of chapters finished.
Needs youThis student's items waiting on you.
GradeThe course grade you set, or a Suggested grade until you set one.
Last loginWhen they last signed in, on a wide screen. For an invited student, the date the invitation went out.

Click a heading to sort. The filters above the table (All, Active, Not joined, At risk, Ace) and the search box narrow the list. Ace is a 90% or better average over two or more graded results, with three quarters of the course done. View progress opens a student's full record.

The By student tab: filters, a search box, and one row per student with Reading, Quizzes, Exams, Smart grader, Completion, Needs you and Grade.
By student, one row per student.

By chapter shows one card per chapter with the class's Read, Quiz, Exam and Grader results, how many students have opened it, and how many items need you. Grader is a count of the students who have done every smart grader in the chapter, such as 2/18. Click a card to see each student.

The By chapter tab: one card per chapter with Read, Quiz, Exam and Grader results.
By chapter, one card per chapter.

View classroom trends, under the class name, opens the charts: score distribution, weekly active students, chapter completion, top performers, and the at-risk students by name. Every Avg score and the score distribution count only students with two or more graded results: one aced quiz is a result, not a record. Top performers lists students with two graded results, a finished chapter and something done in the last 14 days, ranked half on their average score and half on their Points. Top activity this week is the other list: the students who earned the most Points in the last 7 days.

The At-Risk Students panel on the trends page, listing students by name with their completion and last activity.
At-risk students by name, on the trends page.

When a number looks wrong

  • Completion is 0% but the class is working. It moves a whole chapter at a time, while Reading moves every page. See Why completion shows 0% when students are working.
  • Reading and quiz numbers stopped moving. Check Progress tracking in Class settings. While it's off, the reader stops saving reading progress for this class, and the gap isn't filled in later.
  • You hid chapters and completion did not change. Hiding chapters changes what students see, not how completion is counted.
  • Completion or Avg score jumped after you switched Lite / Standard. Both are measured against the class's plan, so they re-measure when it changes.
Still stuck

Ask us directly.

We reply within one to two business days. If something in your classroom is not behaving the way this guide describes, tell us. That is a bug, and we want it.