Open a class and you see a row of tiles, then three tabs: Needs you, By student and By chapter. Here is what each number counts.

The tiles
| Tile | What it counts |
|---|---|
| Students | Students who have joined. Invitations not yet accepted are not counted. |
| Avg completion | The share of chapters each student has finished, averaged. A student who hasn't started counts as zero. |
| Reading | How far into the book the class has read, on average. Underneath: total reading time for the whole class. |
| Avg score | Each student's best score on each practice quiz, plus one score per chapter exam, averaged. An exam counts only while the exam Grading setting is a graded one, using the best or the first sitting as you chose. Smart grader scores are not in it. Only students with two or more graded results are included, and the tile says how many. A dash means nobody has two yet. |
| At risk | Students under 50% complete and with no activity at all (reading, quizzes, uploads or signing in) for 14 days or more. Both have to be true. |
| Needs you | Questions and messages from students that no one has read yet, written answers to review, grades you're holding, and uploads that couldn't be read. The line under it counts each kind. |
When a chapter counts as finished
A chapter counts once the student has read it through, ticked every hands-on step, and passed its practice quiz with 80% or better. If Chapter quizzes is set to Unavailable, the quiz is not needed. Smart-graded QuickBooks® work does not affect completion.
Completion is measured against the plan your class teaches. A Lite class counts chapters 1–8 plus two bonus chapters. A Standard class also counts chapters 9 and 11–16. Appendices never count, so a class that finishes every counted chapter reads 100%. Switch the class with Class type at the top of its page and every number re-measures.
The By student tab
| Column | What it shows |
|---|---|
| Student | Name, email, and a badge if one applies: At risk, Invited or Awaiting approval. |
| Reading | The furthest page reached. |
| Quizzes | Best practice quiz scores. |
| Exams | Best chapter exam scores. |
| Smart grader | How many smart graders they have done, such as 12/40, with the average of their best scores under it. It turns green only when every one is in. |
| Completion | This student's share of chapters finished. |
| Needs you | This student's items waiting on you. |
| Grade | The course grade you set, or a Suggested grade until you set one. |
| Last login | When they last signed in, on a wide screen. For an invited student, the date the invitation went out. |
Click a heading to sort. The filters above the table (All, Active, Not joined, At risk, Ace) and the search box narrow the list. Ace is a 90% or better average over two or more graded results, with three quarters of the course done. View progress opens a student's full record.

By chapter, and the trends page
By chapter shows one card per chapter with the class's Read, Quiz, Exam and Grader results, how many students have opened it, and how many items need you. Grader is a count of the students who have done every smart grader in the chapter, such as 2/18. Click a card to see each student.

View classroom trends, under the class name, opens the charts: score distribution, weekly active students, chapter completion, top performers, and the at-risk students by name. Every Avg score and the score distribution count only students with two or more graded results: one aced quiz is a result, not a record. Top performers lists students with two graded results, a finished chapter and something done in the last 14 days, ranked half on their average score and half on their Points. Top activity this week is the other list: the students who earned the most Points in the last 7 days.

When a number looks wrong
- Completion is 0% but the class is working. It moves a whole chapter at a time, while Reading moves every page. See Why completion shows 0% when students are working.
- Reading and quiz numbers stopped moving. Check Progress tracking in Class settings. While it's off, the reader stops saving reading progress for this class, and the gap isn't filled in later.
- You hid chapters and completion did not change. Hiding chapters changes what students see, not how completion is counted.
- Completion or Avg score jumped after you switched Lite / Standard. Both are measured against the class's plan, so they re-measure when it changes.