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Grading

Reopen a chapter exam for another attempt

The chapter exam closes after its attempts are used, and only you can reopen it. Here is where the button is, what the student gets, how a class-wide reopen differs from a personal one, and how to read the paper before you decide.

Kind
How-to
Reading time
6 minutes
Last updated
September 1, 2026
Reopen one student
That student’s page, the Chapter exams panel, the Reopen button
Reopen several students
The same dialog, switched to Everyone in this class
What it grants
One more attempt. It never reveals the answer key
Who else can do it
A learner with no teacher, on their own exam. A student in your class cannot

The chapter exam is the graded line. Unlike the practice quiz, a student gets one sitting and then it closes. That is deliberate: a score only means something if it was earned once. When a student needs another go, the decision is yours, and this is how you give it.

Reopen it for one student

  1. Open the student

    From your class roster, click the student. Their page opens with their grade, their progress and their history.

  2. Find the exam in Chapter exams

    Open the Chapter exams panel. Every exam in the book has a row there, taken or not, with the attempts used and the best score. A row the student has sat carries Adjust, Reopen and Answers.

  3. Say why, then confirm

    The dialog asks who it is for and, optionally, why. Leave the scope on Just this student. The reason is worth writing: the student reads it, and a reason teaches more than a button that quietly works again.

When the whole room needs another go

Open the same Reopen dialog from any one student and switch the scope to Everyone in this class. That grants the extra attempt to the whole active roster, including anyone who has not sat it yet, and everyone is notified. Before you do, it is worth opening Answers → How the class did. If one question is the problem, crediting that question is fairer and quicker than making everybody sit the paper again.

Before you reopen: look at the paper

The Answers button on the same exam row opens the sitting itself, and it answers two different questions depending on which half you are on.

  1. What this student put

    Every question on the paper she sat, in her order, with her answer in words. The ones she missed also show the key and its rationale, so you can go through them with her. The ones she got right do not: repeating the correct answer under a row of ticks is just noise.

  2. How the class did

    The same exam across your whole room, hardest question first. Each row says how many got it right and which wrong option they chose. A question everybody missed, or a wrong option more popular than the right one, is usually a problem with the question or with how the chapter taught it, not with the class.

  3. Credit a question that was not fair

    On any question somebody missed, Credit to the class gives the mark back to everyone who lost it, and regrades every sitting on record. You say why, and that reason appears on each student’s grade with a Revert beside it, exactly like an adjustment you made by hand.

What a reopen does not do

  • It does not reveal the answer key. The exam bank is the material an LMS would proctor, and releasing it would spend it for every other class using the book. Chapter quizzes have a separate answers release; exams do not.
  • It does not erase the earlier attempt. Every attempt and score stays on record, so you can see the whole picture.
  • It does not change the due date. A due date is shown to students but has never blocked a late start.
  • It does not affect chapter completion. The exam is the graded line, not a gate. A chapter completes on the practice quiz and the hands-on work, whether or not the exam has been sat.

Learners who are not in a class

Someone reading the book on their own account can sit the chapter exams too, and has nobody to ask for a retake. They get one attempt and can reopen their own, which is recorded as self-released so a self-granted retake is never mistaken for a proctored one. Your own students cannot do this. A student on the roster of a class teaching this book is sent to you instead, so the reopen stays your decision.

Still stuck

Ask us directly.

A real person on our team reads every message and replies within one to two business days. If something in your classroom is not behaving the way this guide describes, tell us. That is a bug, and we want it.