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Grading

Let a student retake a chapter exam

A chapter exam closes after one sitting. Reopen it for one student or the whole class, or give back a mark for a bad question.

Kind
How-to
Reading time
2 minutes
Last updated
October 15, 2026

Students get one sitting of each chapter exam, then it closes. Only you can give them another.

  1. Open the student's record

    From By student, click their name. Their exams are listed by chapter.

  2. Choose Reopen on the exam

    It's next to Adjust on any exam they've taken.

  3. Pick who gets another try

    Just and their name, or Everyone in this class (that includes anyone who hasn't sat it yet). Under Why (optional) you can add a reason; the student sees it with the notification. Then choose Reopen exam.

They're notified, and the exam opens for one more attempt. Their earlier attempt stays on record. Reopening never shows them the answers, but if you have already released this exam's answers, the retake is open-book. See Release a chapter exam's answers.

How a retake counts

It depends on Grading, under Chapter exams in Class settings.

GradingWhat a retake does
Graded: Best attempt (where new classes start)The better score counts.
Graded: First attemptThe retake is practice. It never replaces the first score, though you can still change a grade yourself.
ParticipationExams are practice. Scores don't count toward a student's Score or suggested grade.
UnavailableStudents can't see or start an exam, so there is nothing to reopen until you change the setting.

A question was wrong for everyone

On a student's record, choose Open paper under the exam if it isn't open already, then switch to How the class did. On any question, Credit to the class gives the mark back to everyone in the class who missed it. If the question itself is wrong, please tell us so we can fix the book.

Still stuck

Ask us directly.

We reply within one to two business days. If something in your classroom is not behaving the way this guide describes, tell us. That is a bug, and we want it.