You don't type a score for QuickBooks® work. The score always comes from the checks. So you fix the check that's wrong, or use one of three buttons on the student's record.
Fix one check
Open the check table
It's in two places, and both show the same table. On a student's record, open the chapter, choose View on the Smart grader card, open the assignment, and look under How this was graded. Or, from a held grade or an upload in Needs you, open the row and choose Open submission. The table shows what the grader checked, what the student's file had (with the key's value beside a miss), and the points.
Choose Override on the wrong row
Every row has one. Under New verdict, pick Mark as matched (credit the student) or Mark as not matched (deny credit). It starts on the opposite of what the grader decided. Reason (optional) is saved with your name and the time.
Choose Save override
The check's points, the score and the pass result update straight away. Nobody is emailed.
To undo it, choose Override on the same check again and pick the other verdict. The row keeps a note saying who changed it and when. An override covers this one check for this one student. An Extra check is worth no points, so changing one never moves the score.
The book and QuickBooks® buttons
A missed check has up to two more buttons under its name. The book button, such as p. 119 · Step 7, opens the book in a new tab at the step that check grades. If the check has no step of its own yet, the button says report step and opens the step that asks for the report. The other button, such as Invoices in QuickBooks®, opens that QuickBooks® screen in a new tab, in the company you are signed in to, not the student's. Your student gets the same help on their result.
Other fixes, on the student's record
| Button | Use it when |
|---|---|
| Re-read upload | The file couldn't be read. It's graded again with the current grader. It shows only when their latest upload failed. |
| Upload for and their first name | They can't upload it themselves. It doesn't use up one of their tries. |
| Force pass | You want to give credit anyway. It asks you to confirm, records a pass at 100% and earns no Points. Revert in the box of adjusted grades at the top of their record undoes it. |
Before you override
Compare the key's value with what the file had. A near miss, like different wording, usually means the check is stricter than you would be. You can also download the file, or ask the student to export it again from QuickBooks® and re-upload.
Questions we get about this
- Can I type in a score instead?
- Not for QuickBooks® work. Override the checks, or use Force pass. Typing a score is for chapter exams: see Change a student's exam grade.
- The same check is failing for the whole class. What now?
- That usually means the answer key needs a look. Tell us, and override the check for each student in the meantime.